Privacy Policy
Last updated: February 19, 2026
At ARISTORA ("we," "us," or "our"), we are committed to protecting the privacy and security of our students, parents, and mentors. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, mobile application, and tutoring services.
1. Information We Collect
1.1 Student Information
- Personal Details: Name, age, grade, school, medium of instruction.
- Academic Data: Subject marks, syllabus details, learning goals, and struggle areas.
- Progress Data: Session attendance, session reports, skill mastery tracking, and exam results.
1.2 Parent/Guardian Information
- Contact Details: Name, phone number (WhatsApp), email address, and home address.
- Financial Information: Payment history, wallet balance, and transaction records for fee payments.
1.3 Mentor Information
- Professional Details: Qualifications, teaching experience, National Identity Card (NIC) details, and police clearance certificates.
- Banking Details: Account information for payout processing.
2. How We Use Your Information
We use the collected information for the specific purpose of delivering high-quality personalized education:
- Student Matching: We use academic and location data to group students into compatible "Quad" (max 4) sessions based on skill level and learning pace.
- Progress Tracking: To generate detailed session reports and track skill mastery over the 96-hour learning journey.
- Communication: To send session reminders, progress updates, and payment notifications via WhatsApp or email.
- Safety & Security: To verify the identity of mentors and students to ensure a safe learning environment.
- Billing: To process payments, manage wallet balances, and handle mentor payouts.
3. Data Sharing and Disclosure
We do NOT sell your personal data. We share information only in the following limited circumstances:
- With Mentors: Assigned mentors receive necessary student details (name, grade, learning needs) to conduct effective sessions.
- Service Providers: We use trusted third-party services for operations, such as hosting (Vercel) and communication (WhatsApp Business API).
- Legal Requirements: If required by law or to protect the safety and rights of ARISTORA and its community.
4. Your Data Protection Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you or your child.
- Correction: Request correction of any inaccurate or incomplete data.
- Deletion: Request deletion of your data, subject to retention required for legal or operational purposes (e.g., academic records).
5. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- WhatsApp: +94 77 890 9467
- Email: admin@aristora.org